• Recognize your personal decision making biases
  • Involve colleagues who see the world differently from you.
  • Fight the temptation to solve today's problem with yesterdays solution
  • Solve problems with a win-win orientation
  • Solicit information from individuals affected by the decision
  • Make sure you are solving the right problem
  • Consider as many solution as possible.
  • Realize that even the best solution may open the door to new problems.
  • If you are using hard data as the basis of your decision, verify the numbers.
  • When you make a decision affecting others, share the reason behind the decision.
  • Think in terms of satisfying, not optimization.
  • Ask a lot of questions.
  • Learn from prior decisions
  • Ask for criticism